Auto Toner Replenishment Program

How Including Auto Toner Replenishment Into Your Device Management Program Will Benefit You

The program uses a two way communication of your equipment and our customer service team. We monitor your fleet so that you do not have to. Here are a few of the Benefits:

Auto Toner Replenishment Program adds no additional cost to you

No Cost To You

This service is provided at no additional cost to you, with free shipping on toner for contracted devices.

Auto Toner Replenishment Program is flexible

It's Flexible

This program works with multiple manufacturers and models. No additional contract is required beyond a maintenance agreement.

Auto Toner Replenishment Program provides just in time stock

Just-in-time Stock

Never run out of toner again. No need to keep an inventory of excess toners or place toner orders.

Auto Toner Replenishment Program is done in less time and with less effort

Less Time & Effort

We monitor how much you print and calculate the best time to ship out supplies for each device. Each device will have different print trends, and our experienced staff takes each print environment and its habits into consideration.

Important to note

Waste toner containers and staples are not monitored through this program and need to be ordered separately.

The MFP product lines require a waste toner collector for most monochrome and all color MFPs. In these cases, the waste toner collectors are a separate item that require replacement by the client or emptying by a technician. A spare waste collector is sent out with every MFP when delivered. This will allow the user to remove a full waste collector when the MFP instructs them to do so. The full reusable collectors should be capped and placed behind the MFP for the technician to empty on the next service call. The spare waste collector should be installed into the MFP at that time.

Sharp Toners and Waste Container

*The reusable collectors will have a bright, neon yellow sticker applied to them that reads: “REUSABLE CONTAINER. PLEASE REMOVE AND COVER OPENING WITH CAP FROM LEFT SIDE. DO NOT THROW AWAY. SET BEHIND MACHINE FOR TECHNICIAN TO EMPTY.”

You can download a flyer with information here!

Want to get Auto Toner Replenishment added to your device management program?

Click here and let us know!

Understanding How the Program Works

Auto Toner Replenishment Program Life Cycle

What Auto Toner DOES Do

Monitors networked devices & auto ships toner

Eliminates manually monitoring & ordering toner

Eliminates the need to store back up toner

What Auto Toner DOESN'T Do

Monitor Non-Networked devices

Send alerts for service-related issues

Monitor waste toner containers, drums, paper, or staples

What Part Do Customers Play In Helping Rhyme Make The Program A Success?

Be sure to place all toner with the corresponding printer ID noted on your packing slip.
Always allow your device to completely empty of toner before installing a new toner.
Has your printer moved? Please be sure to let Rhyme know so that we may update our shipping address.
Planning a large print job? We can better account for a sudden increase in volume and adjust your toner shipments accordingly if you let us know!
To avoid unnecessary Help Desk calls please make sure your printer (and desktop if FMAudit is installed) is powered on for at least 4 hours a day.
Do not manually order toner as these are flagged for review. If you have a downed machine or feel you have not received the needed toner, please reach out to the Rhyme Fleet Services Specialist directly.

**If your latest toner has been shipped and signed for upon delivery but is later lost or misplaced, requiring a second shipment, your company may incur additional charges.

If you're enrolled in our Auto Toner program but need to order items like waste containers or staples, you have two convenient options! You can place your order through our Order Toner page or via the Rhyme App.