Recipients of this prestigious award must commit to a full audit of individual technician and overall service department performance by BEI Services, the nations only unbiased source of service and equipment performance benchmarking. Rhyme has proven to meet or exceed national performance standards in areas relating directly to customer satisfaction.
What this means for you as our customer is that you can be confident that our Service Department will:
This award differs from others in the industry because it centers on analytics and benchmarks for service excellence that must be obtained. Both current and historical service and equipment performance data is collected directly from the dealership and undergoes rigorous audit by BEI Services. In order to retain our award status Rhyme has committed to ongoing monitoring to ensure that our customer experience is consistent.
In addition to receiving the Gold Award for the entire Service Department, Rhyme has 14 technicians that were individually recognized including: 5 Diamond Level, 7 Platinum Level, and 2 Gold Level Service Excellence recipients.
IT is a vital part of keeping your business running smoothly and staying ahead. But as technology keeps advancing, the pressure to managing it all can be overwhelming. That’s where Co-Managed IT comes in. Teaming up with external experts can give your in-house IT team the extra support they need to tackle more complex challenges and focus on what matters most. In this blog, we dive into Co-Managed IT, how it can transform your business, and what to consider before jumping in.