One of Rhymes core values is excellence to believe in what you do and be the best at it. We are proud to have a team of service professionals that prioritize customer satisfaction every day. Due to their hard work, Rhymes service professionals were recognized with the
Office Technology Service Excellence Award
from BEI Services Inc. This award is determined through committing to a full audit of individual technicians and overall service department performance by BEI Services Inc., the nations only unbiased source of service and equipment benchmarking. Only companies that have a proven track record of service excellence in areas that relate directly to customer service, machine performance and overall Service Department efficiency are awarded.
Within our Service team, we had 16 individual award recipients of the Office Technology Service Award:
Performance is measured in 11 different service performance areas, centered on analytics and unbiased benchmarks for service excellence that must be obtained. Both current and historical service and equipment performance data is collected to continually monitor and ensure that the customer experience is consistent.
As a customer of Rhyme you can be confident that our Service Department will provide you the following:
If you have a positive experience with a Rhyme Service Professional, tell your story at:
Congratulations to our team of Service Technicians, sixteen of whom are recipients of the prestigious Office Technology Service Excellence Award. Their commitment to success brings success to our vendors, clients and communities.
IT is a vital part of keeping your business running smoothly and staying ahead. But as technology keeps advancing, the pressure to managing it all can be overwhelming. That’s where Co-Managed IT comes in. Teaming up with external experts can give your in-house IT team the extra support they need to tackle more complex challenges and focus on what matters most. In this blog, we dive into Co-Managed IT, how it can transform your business, and what to consider before jumping in.